Self-Managed Buildings

Professional Building ManagementWithout the Overhead

Deliver round-the-clock building operations through intelligent automation. Purpose-built for self-managed strata schemes, body corporate committees, and owner-operated residences.

PARCEL MANAGEMENT

Every delivery tracked. Every resident notified.

Locker assignments, PIN codes, and collection tracking - all handled automatically. Residents collect on their schedule, committees see every delivery in real time.

Parcel Delivery - Unit 12B

ActivityDetails
Ticket typeParcel
StatusCollected
AI AgentParcel Handler
LockerL-07
AI Agent3m ago

Parcel label scanned. Matched to Sarah Chen, Unit 12B. Assigned to Locker L-07.

System2m ago

PIN 4827 sent to resident via push notification.

SC
Sarah Chen
Online
Type a message...

A Unified Inbox for Every Building Request

Parcels, maintenance, access, and resident enquiries, all flowing through one intelligent inbox with automated workflows, smart routing, and mobile committee access.

Building Management
Usually replies instantly
Type a message...
app.conciergeco.com/inbox
ConciergeCo
Inbox8
People
Parcels2
Pets
Bookings
Access
Reports
Settings
Inbox
Channels
All messages8
App4
Email3
Phone1
Status
Needs action3
AI handling4
Resolved today
Agents
Maintenance2
Concierge
Compliance
Access
All · 8 open
TH
Tom Harris5m ago
Hi, I have a parcel arriving today from Australia Post
Parcel
SK
Sarah Kim22m ago
Kitchen tap has been dripping for two days
Urgent
DN
D. Nguyen1h ago
Move-in scheduled for Saturday, need access fob
Pending approval
RP
R. Patel2h ago
Noise complaint - construction after 8pm again
Compliance
JL
James L3h ago
Quarterly levy payment confirmed, thanks
Auto-resolved
MC
M. Chen4h ago
After-hours lockout, can someone let me in?
AI handling
AT
A. Thompson5h ago
Checked in · Work order #2847 · Level 2
Work Order
LW
Lisa WongYesterday
AGM proxy form submitted for next Tuesday
Auto-resolved
TH
Tom Harris
Unit 6B
Add a note or reply...
Parcel hold request for Unit 6B. Large box via Australia Post. Resident collecting after 6pm. Reception open until 8pm.

We'll hold the parcel at the front desk. You'll receive a notification when it arrives. 1

Reception is open until 8pm for collection. We've flagged it as a large item. 2

3 relevant sources found
Parcel handling policy
Reception hours & procedures
Parcel hold confirmation
Ask a question

Calculate Your Potential Savings

Compare the annual cost of traditional concierge staffing with ConciergeCo's AI-powered automation.

Building Size
50units
20200
Concierge Staff
1person
12345
Traditional Concierge
Salary, superannuation, insurance, leave
$120,000/yr
vs
ConciergeCo
AI-powered automation
$1,200/yr
Your Annual Saving
$118,800/year
99% less
No staffing requiredAI-powered around the clockOperates every day of the year

* Estimates based on average Australian concierge remuneration. ConciergeCo pricing is $2 per unit per month. Actual savings may vary.

From Request to Resolution, Automatically

Define workflows, let the system handle the rest.

Parcels
Parcel scanned
Courier delivers
AI matches resident
99.9% accuracy
PIN sent to locker
Locker L-07 assigned
Collected
2 min response
Maintenance
Issue reported
Water leak, Unit 7A
AI classifies priority
High - plumbing
Contractor dispatched
Quick Plumbing Co
Appointment set
Tomorrow 9 AM
Access
Lockout request
2:17 AM, Unit 15C
Identity verified
Security question
Remote unlock
Door access granted
Incident logged
Report generated

Comprehensive Automation for Staffless Operations

Intelligent features that deliver everything a traditional concierge provides, without the staffing costs.

Smart Parcel Lockers

Integrate with smart locker systems for seamless parcel management. Deliveries are logged automatically and residents receive unique PIN codes via the app for collection at their convenience.

Self-Service Visitor Registration

Residents pre-register guests who then check in independently using QR codes. The system verifies visitors and grants access without front desk involvement.

Intelligent Access Control

Number plate recognition, mobile credentials, and proximity fobs operate continuously. Access permissions update instantly when residents move in or out.

AI-Powered Resident Support

Residents receive instant responses to enquiries at any hour, in over 30 languages. Common questions are resolved immediately without committee intervention.

Remote Committee Administration

Committee members oversee all building operations from their devices: reviewing requests, approving expenditure, and communicating with residents from anywhere.

Automated Levy Collection

Levy invoicing, payment reminders, and receipt generation run on schedule. Overdue accounts are flagged automatically, reducing administrative burden.

Digital Move-In and Move-Out

New residents complete onboarding, collect credentials, and access building documentation through the app. Departing residents return keys and have access revoked seamlessly.

Ownership and Tenancy Transfers

Property sales and tenancy changes are processed digitally. Levy responsibility transfers to new owners automatically, and document access updates without manual intervention.

Designed for Buildings Like Yours

Strata Schemes Without Concierge Budget

Achieve professional building management without the $100,000+ annual staffing expense. Intelligent automation handles the responsibilities a concierge would.

Volunteer Body Corporate Committees

Committee members contribute valuable time voluntarily. The platform manages repetitive administrative tasks, allowing you to focus on strategic decisions.

Buildings Transitioning from Concierge Services

Replacing an expensive concierge arrangement? ConciergeCo automates every function they performed manually, often with greater consistency.

Regional Properties with Limited Staffing Options

Outside metropolitan areas where qualified building managers are scarce, the platform enables fully remote management of your property.

SOC 2 Certified
Bank-Grade Encryption
Australian Hosted
Privacy by Design
First 3 Months Free

Experience Staffless Building Management

Discover how ConciergeCo can automate your building operations. Try free for 3 months.

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