Track everything from request to resolution
Powerful ticketing for repairs, complaints, and incidents. Full audit trail, resident communication, and SLA tracking all in one place.
New Case
Submit in seconds
Residents submit cases via app with category selection and photo attachments. Every detail captured automatically for faster resolution.
Why building managers love this feature
Key capabilities
Everything you need to streamline this part of your building operations.
Ticket Creation
Residents submit via app, email, or walk-in. All captured in one system.
Communication Log
Every message, call, and update recorded with timestamps.
SLA Tracking
Set response and resolution targets. Get alerts before breaches.
Assignment
Assign to team members or contractors with automatic notifications.
Documentation
Attach photos, documents, and quotes directly to cases.
Notifications
Automatic updates to residents at each status change.
Ready to get started with this feature?
Schedule a demo to see how this feature can transform your building operations.
No credit card required • Cancel anytime